If you’re using a laptop, you’ll be able to adjust the screen’s brightness using some combination of the Fn key.

The remaining screen may not be visible because it’s extremely dark. Check Screen Brightness #įirst, you should adjust the brightness if only the cursor is visible. If you have a Windows 10 black screen with a cursor problem, try the following fixes. In the absence of a clear error code or message, troubleshooting can be tricky. The error could occur due to a variety of issues, from reduced screen brightness to hardware issues. As odd as it may appear, many users have experienced this. It happened when I was playing a game (which utilized Nvidia gfx), but didn't crash the game.A Windows 10 issue that often looks confusing is when you see a black screen with no error message, just a cursor sitting at the center. This happens about twice per day, and can be while I'm doing anything.

Disabled thermal throttling with Throttlestop (I did this more than a year ago)Īcer Xb241h, 1080p 144hz gsync display (external monitor) with displayport 1.3.

(I have rolled back to the device manager one since).

Updated Intel graphics through device manager, then found a newer generic one online, and installed it.

Made sure battery was on performance, no hybrid sleep mode, 100% CPU, etc.

The only logs I saw at the time was a new logon and my laptop's touchpad started up again. Like I said before, sometimes this gets logged in Event Viewer, sometimes I race to the logs and I find nothing there. I tried looking at the time the Intel graphics stopped working, but found nothing that could've affected igfx. I was playing a game yesterday, and it didn't crash, only the screen turned black, turned back on, and I saw the displayport logo on my monitor (like when you switch monitor sources). When this happens, Discord detects that I have a 'new audio output' (probably my laptop's Intel audio), but I haven't done anything to my cable where it could've been damaged.Īlso, the graphics driver doesn't 'crash'. However, sometimes it shows up in Event Viewer as event ID 4101: Display driver igfx stopped respond and has successfully recovered, or not at all. It almost looks like as if I unplugged the displayport cable from my laptop and plugged it back in. For the past few days I've been experiencing disconnecting and reconnecting by displayport from my external monitor.

Fix display driver igfx